theres no chairs in the service area. we had to stand and wait for 15min because we were all lined up to only one agent. the other agents didn't have any customer but they help out later. other than that. the agent i talk to was helpful.
As I stated in the last survey, I keep getting the runaround from Healy Brothers. I bought my car in several times explaining to them that the car had a tendency of pulling to the right. Each time the car was bought in I was told a wheel alignment was necessary. One time I was accused by one of the mechanics that I had run over a red plastic bag which wrapped around the tire and is causing me to have a wheel alignment done. When I asked the mechanic why I need so many wheel alignment as I had three and I’ve only put on 30,000 miles on the vehicle and had the vehicle for five years he stated to me that they do not make cars as they used to and any little bump or pothole I hit will cause the vehicle to need a wheel alignment. I then was told the last visit that I needed rotors, brakes, and you guessed in a wheel alignment. I was first quoted a price of 400 and change to do the repair on the vehicle five minutes later he came back out stating that the repairs would cost 600+. I took the car to my mechanic where my mechanic had told me that it was not the brakes or rotors that in fact it was a stuck caliper. I am so unhappy and so disappointed with Healy Brothers I have purchased four vehicles from Healey Brothers_Mike my parents purchased vehicles from Healey Brothers_Mike. Since this last experience of with my last vehicle that I purchased in 2014 needless to say Will never purchase another vehicle from them again