Service can be pricey for things that should be a courtesy to loyal customers. Example: I had my car serviced Monday. Wednesday my engine light came on after gassing up. Most likely its a gas cap problem but I now need it reset. They want to charge 137.00 for a diagnostic. I get why if I was walking in but I just spent 300.00 on a serpentine belt and alignment. I always trust what my mechanic says but this hurt. Just check for me as a courtesy. I'm furloughed and money is really tight. It's just good customer service. Same with my trunk. It won't open suddenly after a service to Healy and they won't even look unless I give them 100.00. This is why people use private mechanics. They value their loyal customers.